Frequently Asked Questions
Everything you need to know about Madhappy products and services.
What is the return policy for Madhappy apparel?
We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that some limited-edition collaborations may be final sale.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location, generally ranging from 10-15 business days.
How should I care for my Madhappy hoodies and sweats?
To maintain the quality and softness of our signature heavy-weight fleece, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Do you restock sold-out items?
We frequently release limited-edition drops that do not restock. However, our core collection items are replenished periodically. You can sign up for email notifications on specific product pages to be alerted.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.