Returns & Exchanges
At Madhappy, we aim to provide a seamless experience if your purchase isn't quite right. We offer returns and exchanges on unworn, unwashed items within 30 days of delivery to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, a prepaid shipping label will be generated for you to download and print at home.
- 3.Package Your Items
Place your items in the original packaging or a secure mailer, ensuring all original tags are attached and the return slip is included inside.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed once our warehouse inspects the goods.
